If you're having trouble with Google Search Console or you want us to verify your website, we can help. But we will need access to your Google Search Console account.
Here are instructions on how to add a user: https://support.google.com/webmasters/answer/7687615?hl=en&ref_topic=7440006
This is the email that you'll need to add: email@example.com
Let the Support Team know as soon as you've done this so the tech guys can be informed.