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IMPORTANT: Server Migration Confirmed - Wed 28th Aug - 9pm until 11pm (GMT)

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  • PromoteMyPlace Support

     

    We are pleased to confirm that the PromoteMyPlace service was successfully migrated to the new server environment on Wednesday evening between 9pm and 11pm (GMT), with no disruptions.

    Most customers do not need to do anything, but if you are using an A record to point your domain name to your PromoteMyPlace website, rather than the standard 'name server method', you must now login to the control panel for your domain name provider and update the A Record to point to the following IP address:

    78.109.169.186

    You have until the 30th September 2013 to do this, at which point, if you have not changed the IP address, your website will no longer be available online.

    If you are not sure whether this applies to you, or need any assistance, please email us at support@promotemyplace.zendesk.com 

    We will be monitoring things closely over the coming weeks, but if you spot any issues please get in touch via the support system.

    Kind regards,
    The PromoteMyPlace Team

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