Yes. If you already have an existing domain name you can use it, but you will need to point the domain name to the PromoteMyPlace name servers before publishing your new website in order for that domain name to be linked to your PromoteMyPlace website.
To do this simply log into your domain name provider account where there should be the option to 'Change Nameservers'. For instructions on how to change the name servers with the main domain name providers please see our article here: https://promotemyplace.zendesk.com/hc/en-us/articles/216229403
The PromoteMyPlace nameservers are:
The final step is to make sure you have entered your domain name into your PromoteMyPlace account. To do this simply follow the instructions below:
- Click into Section 5 once logged into your account 'Use Your Own Domain Name'
- Enter your purchased domain name in the field provided
- Select if you have changed the Name servers with your domain name provider, or changed the A Record (information on changing the A Record can be found here: https://promotemyplace.zendesk.com/hc/en-us/articles/216229603)
- Then finally, use the dropdown to select your domain name provider. If your provider is not listed, select 'Other'.
- Click 'Save'.
If you have a secondary domain that you'd like to point to the primary domain, please enter each one into the 'Secondary Domain Name Setup' section. Note: You must ensure the name servers have been changed for each of these secondary domains as per the step requirements for the primary domain.
NB: It can take up to 72 hours for name servers to be changed over.
WARNING: If you have an email address associated that with domain name provider i.e. firstname.lastname@example.org you must provide us with an alternative contact address for you since your email will be inactive until we've set the MX Records correctly. We will need to have a form of communication with you in order to discuss the next steps.
The process to change nameservers differs between domain name providers, if yours isn't listed via the link above, then please contact us and we'll try to assist you further email@example.com.