My guest is seeing an error message when trying to make a booking payment

'oops something went wrong' This booking payment does not exist'

If a guest is reporting the error above when clicking on a booking payment link sent from the PMP Reservation Manager, it's likely that the status of the reservation is not correct. 

The reservation status must be set to either 'Booking Request Confirmed - Awaiting Deposit' or 'Final Payment Requested' for the payment link to generate correctly. 

To resolve this, Edit the reservation, ensure the correct status is selected, Save and re-send the payment request email.