Embedded info contradicts our policy - Urgent
Answered
On the Rental Rates page, above the rates, I would like this sentence removed: Rental rates are for the entire property.
Please consider removing this as a matter of urgency. The statement contradicts our rates policy. We should have the choice to remove it, please.
Our standard rental rate is for two guests staying. But for additional guests there is now an additional charge per person, so the embedded sentence is incorrect. This is because cleaning costs have risen, particularly since COVID, and rather than make the whole apartment cost more, we have chosen to only charge extra when more than two guests stay. We often have just two guests staying, but when a family stay, especially with children, the costs are higher.
We are now in a position where our own website address doesn't match the information on our HomeAway advert. It contradicts the statement I have added in bold at the beginning of the Rates page info regarding extra costs per person.
Thanks.
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Hi Angie. It's already possible to remove that line from the rental rates page as follows:
Go to Section 3 - Edit Website Content > Rates. In the section for the rates table, next to the currency, there is a drop-down for the basis of the rental rate. Select '--Not Shown--' and this will remove that line of text from the page.
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