PromoteMyPlace Support

Please contact our support team if you have questions about how things work. This section is for feature requests.  

Please contact our support team if you are having technical issues. This section is for feature requests.

You can just skip the 'Awaiting Deposit' status and set the reservation to 'Final Payment Requested'

It's best to contact our support team about things like this. This section is for feature requests. I'm not sure if you're referring to viewing the website or when you share it on social media. If ...

Feel free to give us your suggestions for how it can be improved.

You can add a discount using the Rental Cost Adjustment field. You just need to put a minus value in that field.

The '--' at the start is so that those fees are indented because they are a breakdown of the total additional charge. If they're not indented it looks like they are charged on top of the additional...

Please contact support if you're having problems publishing your website.

A whole new system with all new templates was released at the end of last year and we sent an email to existing customers about it, along with some examples of what your new site could look like. H...

Apologies for the delay on this one. We've been busy with a huge upgrade to the site builder which was necessary in order to create better templates. That's now been completed and we're in process ...