Sarah
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Activity overview
Latest activity by Sarah-
Sarah created an article,
How to extend a reservation that has already been paid
Please follow these instructions to extend a reservation that has already been paid: Edit the reservation: Extend the dates. This will calculate the remaining balance that's outstanding. Change t...
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Sarah created an article,
Can I request an interim payment on a booking?
If you have made an adjustment to a reservation or would like interim payments in the lead-up to the booking itself, you can do this by requesting an interim payment. Here's how... Head to the Re...
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Sarah created an article,
RESOLVED: Google Chrome - Deceptive Site Ahead Warning
The issue below has now been resolved. The tech team is aware of a 'Deceptive Site Ahead' message appearing on screens when attempting to make certain updates to PMP websites using Google Chrome. P...
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Sarah created an article,
How to Set up Rental Rates or Price Bands
Within the Edit Website Content > Rates a rate can be set for periods of time. The rental rates table has the following columns, which you can choose whether to display by checking the box in show/...
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Sarah created an article,
What Automated Emails get sent to the Property Owner/Manager
There are a number of emails that can be automatically sent to the Property Owner/Manager to let you know the status of a reservation that may need some action taken. This is set up in the Reservat...
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Sarah created an article,
How to Take a Payment for a Booking when using the ‘Book Now’ widget
In the Reservation Manager and Online Booking system, you can set up the payment options for your bookings. The following options are available: Don’t accept payments online. Accept payment only a...
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Sarah created an article,
How to Delete a Reservation
If you would like to delete a reservation, rather than cancel it to remove it from any reservation views, this can be done in the Reservations tab. Select the reservation that you would like to del...
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Sarah created an article,
How to Add a Reservation Email
The following parameters are available to use and will be populated when the email is sent to the guest. <% BookingId %> <% GuestFirstName %> <% PropertyName %> <% RoomSetup %> <% ArrivalDate %> <%...
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Sarah created an article,
How to List and View Existing Reservations
The Reservations tab allows you to view all of your reservations for each property. There is a drop-down box which lists all of your properties and enables you to select which property reservations...
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Sarah created an article,
How to Block Out Dates on your Availability Calendar
If you need to block out dates in your availability calendar for maintenance or your own holiday, etc so that they can not be booked, follow the steps below. In the Reservations tab, you can see a ...