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Please follow these instructions to extend a reservation that has already been paid: Edit the reservation: Extend the dates. This will calculate the remaining balance that's outstanding. Change t...

If you have made an adjustment to a reservation or would like interim payments in the lead-up to the booking itself, you can do this by requesting an interim payment.  Here's how... Head to the Re...

The issue below has now been resolved. The tech team is aware of a 'Deceptive Site Ahead' message appearing on screens when attempting to make certain updates to PMP websites using Google Chrome. P...

Within the Edit Website Content > Rates a rate can be set for periods of time. The rental rates table has the following columns, which you can choose whether to display by checking the box in show/...

There are a number of emails that can be automatically sent to the Property Owner/Manager to let you know the status of a reservation that may need some action taken. This is set up in the Reservat...

In the Reservation Manager and Online Booking system, you can set up the payment options for your bookings. The following options are available: Don’t accept payments online. Accept payment only a...

If you would like to delete a reservation, rather than cancel it to remove it from any reservation views, this can be done in the Reservations tab. Select the reservation that you would like to del...

The following parameters are available to use and will be populated when the email is sent to the guest. <% BookingId %> <% GuestFirstName %> <% PropertyName %> <% RoomSetup %> <% ArrivalDate %> <%...

The Reservations tab allows you to view all of your reservations for each property. There is a drop-down box which lists all of your properties and enables you to select which property reservations...

If you need to block out dates in your availability calendar for maintenance or your own holiday, etc so that they can not be booked, follow the steps below. In the Reservations tab, you can see a ...