Sarah

If you're having trouble with Google Analytics or you want to verify it's setup correctly, we can help. But we will need access to your Google Analytics account. Here are instructions on how to add...

The migration to a new cloud server environment was completed last week (13th June 2018). We had a few teething problems, as to be expected with such a large migration and so many changes, but we w...

We are aware of an issue with the PromoteMyPlace system delivering notifications of old enquiries by email and SMS. The tech guys are working on a fix. We will let you know once it's been resolved....

The migration to the new server environment has now been completed for most customers, but we are aware of a few issues that we are working hard to resolve as quickly as possible. These include: P...

The reason a booking page URL has our domain name in it, is because the booking process is part of the PromoteMyPlace application, not your website. Although we match the look and feel of your webs...

With images, you can edit the name of the file before it's uploaded so that it appears in the image URL e.g. SeaviewCottageTerrace.jpg but the path itself can't be changed i.e. anything that comes ...

For those with website development experience, you can edit the code within constraints. For example, whilst you can't change the template HTML code itself, you can edit the HTML within the content...

To deactivate or depublish your website, please get in touch with the Customer Support Team via the email below with the following details: Account email address Website name Website URL Date you ...

To export your PromoteMyPlace blog to an application that accepts RSS feeds, simply go to your website blog and add /feed to the end of the URL. Using our own PromoteMyPlace blog as an example: Our...

If you want to add additional line spacing between headings, paragraphs or images within the main text section of a webpage, after the last piece of text or get the cursor to the right of your imag...