How to change the name servers with UK2.Net

If you have your own domain name purchased with UK2.Net, you will need to follow the instructions below in order for that domain to point to your PromoteMyPlace website:

• Log in to your UK2.Net account
• Follow the instructions provided by UK2.Net here: https://kb.uk2.net/domain-names/how-to-change-a-domains-nameservers/

When instructed to do so, enter our name server details as follows into primary and secondary fields:

• ns0.ukfast.net
• ns1.ukfast.net  

The final step is to make sure you have entered your domain name into your PromoteMyPlace account. To do this simply follow the instructions below:

1. Click into Section 5 once logged into your account 'Use Your Own Domain Name'
2. Enter your purchased domain name in the field provided
3. Select if you have changed the Name servers with your domain name provider, or changed the A Record (information on changing the A Record can be found here: https://promotemyplace.zendesk.com/hc/en-us/articles/216229603) 
4. Then finally, use the dropdown to select your domain name provider. If your provider is not listed, select 'Other'.
5. Click 'Save'.

Secondary Domains

If you have a secondary domain that you'd like to point to the primary domain, please enter each one into the 'Secondary Domain Name Setup' section. Note: You must ensure the name servers have been changed for each of these secondary domains as per the step requirements for the primary domain. 

NB: It can take up to 72 hours for name servers to be changed over.

WARNING: If you have an email address associated that with domain name provider i.e. [e-mail] you must provide us with an alternative contact address for you since your email will be inactive until we've set the MX Records correctly. We will need to have a form of communication with you in order to discuss the next steps.