To ensure you receive important account notifications from PromoteMyPlace, we suggest adding our email address to your list of safe senders in your mailbox.
Our email addresses to note are:
- theteam@promotemyplace.com
- support@promotemyplace.zendesk.com
Please find your mail provider from those outlined below for specific instructions:
AOL 8.0+
- Step 1 Open an email from us
- Step 2 Click Add Address icon
- Step 3 Verify the sender’s contact information
AOL Webmail
- Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
- Step 2 Click on the New drop-down menu and select New Contact.
- Step 3 Type the email address of the new contact in the Screen Name field and click the Save button.
Earthlink
- Step 1 Open an email from us
- Step 2 Click Add Sender
- Step 3 Verify that our contact information is correct
- Step 4 Click “Yes”
Entourage
- Step 1 Open an email from us
- Step 2 Right-click the sender’s email address
- Step 3 Select Add to Address Book in the short-cut menu
- Step 4 Verify the sender’s contact details
Gmail
- Step 1 Open an email from us
- Step 2 Click on More Options in the upper right hand corner of the message
- Step 3 Click on Add Sender to Contacts List in the header of the email
- Step 4 A confirmation message will be displayed above the email
Juno
- Step 1 From the mail screen, click on the Address Book tab
- Step 2 Insert the email address you would like to add
- Step 3 Click Quick Add
Mac Mail
- Step 1 Open an email from us
- Step 2 Right-click the sender’s email address
- Step 3 Click Add to contacts in the short-cut menu
- Step 4 Click Save and Close
Microsoft Outlook Express 6+
- Step 1 Open an email from us
- Step 2 Left-click the sender icon, or right click the sender’s name
- Step 3 Click Add to contact
- Step 4 Click Save and close
Microsoft Outlook 2003
- Step 1 Open an email from us
- Step 2 Select Actions on the toolbar
- Step 3 Select Junk Email from the drop-down menu
- Step 4 Select Add sender to Safe Senders List
- Step 5 Verify that our contact information is correct and click Ok
Microsoft Outlook 2007
- Step 1 Open an email from us
- Step 2 Click Options on the Tools menu
- Step 3 On the Preferences tab, under Email, click Junk E-mail
- Step 4 Select Safe Senders or Safe Recipients tab and click add
- Step 5 Enter the email address of the contact and click Ok
Mozilla Thunderbird
- Step 1 Click the Address book button
- Step 2 Make sure the Personal Address Book is highlighted
- Step 3 Click the New Card button
- Step 4 Under the Contact tab, copy and paste our address and click ok
MSN Hotmail (Classic)
- Step 1 Open an email from us
- Step 2 Click Save Address in the menu bar
- Step 3 Verify that our contact information is correct
- Step 3 Click OK on the next screen
Window Live Hotmail
- Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.
- Step 1 Open an email from us
- Step 2 Click on the Mark as Safe link
Yahoo! Mail
- Step 1 Open an email from us
- Step 2 Select the Add to Address Book link.
- Step 3 Enter the email address of the contact and click on Save Contact.
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