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  1. PromoteMyPlace
  2. Frequently Asked Questions (FAQs)
  3. Reservation Manager

Reservation Manager

  • How are bookings spanning more than one rate band calculated?
  • My guest is seeing an error message when trying to make a booking payment
  • Can I request an interim payment on a booking?
  • What Automated Emails get sent to the Property Owner/Manager
  • What are the Reservation Manager's default emails?
  • What do each of the Reservation/Booking statuses mean?
  • Why is my guest seeing an error when trying to pay with Stripe?
  • Why does my booking page and booking confirmation email have the PMP domain in it rather than my own?
  • Can guests pay during the booking process without the website owner needing to request a payment?
  • What payment facilities can be used with PromoteMyPlace?
  • What are chargebacks and how to deal with them?
  • Why do I see the error 'weekday/weekend nightly breaks are not available' when making a reservation?
  • PayPal error 11068 when accepting payments via online booking system
  • Can I take payments via PayPal or Stripe?
  • Will the reservation manager send automatic emails to guests?
  • Can I Download Details of a Reservation?
  • Is it possible to add a card or PayPal surcharge to a booking?
  • Can I accept payments on my PromoteMyPlace website?
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